TCC online s.r.o., with its registered office at Vlkova 46, 130 00 Prague 3, Czech Republic, Company ID (IČO): 241 41 089, registered in the Commercial Register maintained by the Municipal Court in Prague, Section C, File 182382 (the “Provider”), issues these terms and conditions for the provision of services via its diagnostics portal.
1. INTRODUCTORY PROVISIONS
1.1 These terms and conditions (the “Terms and Conditions”) govern the mutual rights and obligations of the contracting parties arising from service agreements concluded in accordance with Section 1746(2) of Act No. 89/2012 Coll., the Civil Code, as amended, between the Provider and entrepreneurs – legal entities or natural persons acting in the course of their business – as the client (the “Service Agreement” and the “Client”). The Terms and Conditions further govern the rights and obligations in connection with the use of the Provider’s website at www.tcconline.cz (the “Website”) and other related legal relationships.
1.1.1 These Terms and Conditions are primarily intended for contracts concluded with entrepreneurs (B2B). By concluding the Service Agreement, the Client confirms and declares that it is acting in the course of its business, unless it expressly states when placing the order that it is a consumer.
1.1.2 If the Client is a consumer (a natural person who does not conclude the contract in the course of business), these Terms and Conditions apply mutatis mutandis, and the consumer protection provisions of the Civil Code apply in addition, in particular the right to withdraw from the contract under Article 14.4.
1.2 The Service Agreement governs the provision of the Provider’s service via the Website, consisting in particular of making available to the Client questionnaires, tests and other diagnostic, psychometric and analytical tools used to evaluate persons, groups of persons or other subjects (the “Evaluated Subjects”), and of the automated evaluation of these questionnaires, tests and tools by the Provider on the basis of information (data) entered by the Client or by persons whom the Client has allowed to enter such information (the “Service”).
1.3 Provisions of the Service Agreement that deviate from these Terms and Conditions take precedence over the provisions of the Terms and Conditions.
1.4 The provisions of the Terms and Conditions form an integral part of the Service Agreement. The Service Agreement and the Terms and Conditions are drawn up in the Czech language. These Terms and Conditions are also available in English and Slovak; in the event of any discrepancy between the language versions, the Czech version prevails.
1.5 The Provider may amend or supplement the Terms and Conditions. A reasonable unilateral amendment of the Terms and Conditions by the Provider is possible where there is a reasonable need for it, in particular as a result of changes in legislation, in the scope or nature of the services provided, or in the technical and security conditions of their provision. The Client will be informed of such a unilateral amendment by a notice in the User Account (displayed upon login) or by e-mail, together with a link to the new version of the Terms and Conditions. The Client has the right to reject the new version of the Terms and Conditions and, for this reason, to terminate the Service Agreement in accordance with Article 14, within 15 days of delivery of the notice of the amendment. In such a case, the contractual relationship is governed by the previous version of the Terms and Conditions until the end of the notice period. If the Client continues to use the Service after the effective date of the new version without having rejected the amendment, the Client is deemed to have accepted it. This provision does not affect rights and obligations arising while the previous version of the Terms and Conditions was in effect. Once the conditions for a unilateral amendment are met, the previous Terms and Conditions cease to have effect and the new version becomes an integral part of the Service Agreement.
1.6 The Terms and Conditions may also be amended by a bilateral legal act of the contracting parties. This provision does not affect rights and obligations arising while the previous version of the Terms and Conditions was in effect. Upon the Client’s consent to the new version of the Terms and Conditions, the previous Terms and Conditions cease to have effect and the new version becomes an integral part of the Service Agreement.
2. CONCLUSION OF THE SERVICE AGREEMENT
2.1 The price of the Service depends on the extent to which the Client uses the individual tools within the Service and is set by the Provider’s price list published at www.tcconline.cz/cenik (the “Price List”), or is agreed individually in a specific order or Service Agreement. The Provider may unilaterally update the Price List from time to time; for contracts already concluded, the price agreed at the time of conclusion applies unless agreed otherwise. Prices of the Service are stated exclusive of VAT, which is added at the statutory rate. Where the Client is a consumer, the Provider shall also inform the Client of the total price including VAT before the contract is concluded. This does not affect the Provider’s right to provide the Service on different terms.
2.2 Upon the Client’s oral or written request to conclude a Service Agreement, the Provider will send the Client a link to a form for entering billing details, or another proposal to conclude a Service Agreement, the content of which is determined by these Terms and Conditions. The Service Agreement is concluded at the moment the Client submits the completed billing form, confirms acceptance of the Terms and Conditions by e-mail, or starts using the Service, whichever occurs first. The Provider will then set up a User Account for the Client and send the access details by e-mail. A Service Agreement concluded in this way – even if only by submitting the form or exchanging e-mails, possibly followed by invoicing, without signing a separate document – is governed by these Terms and Conditions to the same extent as an agreement concluded in the form of a separate framework agreement; the same applies to Annex No. 1 (Data Processing Agreement) under Article 13.2.
2.3 In the billing form or in the order, the Client shall state its company identification number (IČO), thereby confirming that it uses the Service in the course of its business, or shall expressly state that it is placing the order as a consumer (Article 1.1.2).
2.4 The Client agrees that the Provider may start providing the Service under the Service Agreement immediately after its conclusion.
2.5 The Client acknowledges that the Provider is not obliged to conclude a Service Agreement, in particular with persons who have previously materially breached their contractual or other obligations towards the Provider.
2.6 The Client agrees to the use of means of distance communication when concluding the Service Agreement. Costs incurred by the Client in using means of distance communication in connection with the conclusion of the Service Agreement (e.g. internet connection costs) are borne by the Client.
3. USER ACCOUNT
3.1 Upon conclusion of the Service Agreement, the Client may access its user interface at www.tcconline.cz. From its user interface, the Client may in particular use the individual tools of the Service (including combinations of these tools), import data (including data on Evaluated Subjects), send electronic invitations to Evaluated Subjects or evaluators, print and archive outputs of the Service, configure graphic elements, manage user rights and manage its own details (the “User Account”).
3.2 The User Account is set up by the Provider on the basis of information provided by the Client; the Provider will send the access details to the Client by e-mail.
3.3 The Client is obliged to update the information stated in the User Account whenever it changes. The Provider regards the information provided by the Client in the User Account as correct.
3.4 Access to the User Account is secured by a user name (e-mail address) and password, or by signing in via a Google or Microsoft account. The Client is obliged to keep the information necessary to access its User Account confidential (except for disclosure to persons authorised under Article 6.8) and acknowledges that the Provider is not liable for any breach of this obligation by the Client. The Client is liable for any damage caused by a breach of this obligation.
3.5 The Provider may prevent the Client from using the User Account (and the Service), in particular if the Client breaches its obligations under the Service Agreement (including the Terms and Conditions).
3.6 The Client acknowledges that the User Account may not be available continuously, in particular due to necessary maintenance of the hardware and software of the Provider or of third parties. The Provider is not liable to compensate the Client for damage caused by system downtime due to necessary maintenance.
3.7 The Provider may cancel the Client’s User Account, in particular if the Client has not used its User Account for more than six (6) months or if the Client breaches its obligations under the Service Agreement (including the Terms and Conditions).
4. SUBJECT OF THE SERVICE AGREEMENT
4.1 Under the Service Agreement, the Provider undertakes to provide the Service to the Client and the Client undertakes to pay the Provider a fee, the amount of which depends on the extent to which the Client uses the tools within the Service through the User Account.
4.2 The Client acknowledges that the Provider is not liable for the settings (characteristics) of the Service made by the Client in the User Account.
5. PROVISION OF THE SERVICE
5.1 The Provider need not provide the Service if its provision is prevented by difficulties on the part of the Client or other persons. In particular, the Provider need not provide the Service in the event of power outages, data network outages, other failures caused by third parties or force majeure. If the Service is interrupted for the reasons stated above, the Provider is not liable to compensate the Client for damage.
5.2 The Provider undertakes to take measures, irregularly and at its own discretion, aimed at preventing outages, restrictions, interruptions or reductions in the quality of the Service. In connection with this obligation, the Provider may carry out planned and unplanned outages of the Service for the purpose of inspection, maintenance or replacement of hardware, or configuration or modification of websites, software or other computer programs. If the Service is interrupted for the reasons stated above, the Provider is not liable to compensate the Client for damage.
5.3 If the Service is interrupted for reasons on the part of the Client, the Client undertakes to reimburse the Provider for the costs of remedying the interruption. In other cases, the costs of remedying an interruption of the Service are borne by the Provider.
5.4 The Provider may also provide the Service through third parties. The Provider is not liable for damage caused by any of its subcontractors; this does not apply to liability for sub-processors of personal data, which is governed by the Data Processing Agreement under Article 13.2.
6. USE OF THE SERVICE BY THE CLIENT
6.1 The Client may allow third parties to use the Service. The Client undertakes to ensure that any third party it has allowed to use the Service complies with the Client’s obligations under the Service Agreement and generally binding legal regulations when using the Service; the Client is liable to the Provider for any breach of these obligations as if it had committed the breach itself. If such a third party causes damage to the Provider, the Client undertakes to compensate the Provider for that damage.
6.2 The Client and authorised third parties may not use the User Account and the Service in a manner that would unreasonably restrict other clients of the Provider in their use of the Service or otherwise unreasonably restrict the Provider.
6.3 The Client and authorised third parties may not store information within the Service and/or enable the transmission of information whose content is contrary to generally binding legal regulations. In the event of a breach of this obligation, the Client is obliged to compensate for damage.
6.4 The Client and authorised third parties may not use the Service to send unsolicited commercial communications or for any other sending of unsolicited e-mail (spam). The Client and authorised third parties may not spread computer viruses within the Service.
6.5 When using the Service, the Client and authorised third parties may not use mechanisms, tools, software or procedures that have or could have an adverse effect on the operation of the Provider’s equipment or on the security of the internet or of internet users. The Client and authorised third parties may not use the Service in a manner that could overload the internet.
6.6 In the event of a breach of the obligations set out in Articles 6.4 and 6.5, the Client is obliged to compensate for damage.
6.7 The Client acknowledges that the Provider is not responsible for the content of information stored by the Client within the Service. The Client further acknowledges that the Provider is not liable for unlawful conduct of the Client within the Service (e.g. infringement of personality rights) and that the Provider may be obliged to remove unlawful information stored by the Client or other persons in connection with the Service once it becomes aware of its unlawfulness.
6.8 Access to the Service is secured by login credentials (user name and password, or a Google or Microsoft account). The Client is obliged to keep the information necessary to access the Service confidential. The Client may, however, disclose the access details to a third party authorised to use the Service in accordance with Article 6.1. The confidentiality obligation applies to such a third party in the same way as to the Client. The Client is liable for any breach of the confidentiality obligation.
6.9 The Client and authorised third parties may use the questionnaires, tests and other tools made available within the Service only for the Client’s own needs. Own needs also include sharing outputs with the Evaluated Subjects and with external advisers, consultants or coaches working for the Client. Without the Provider’s prior written consent (in particular a partner agreement), however, they may not make the tools of the Service or copies thereof available to third parties, reproduce them, resell them or use them to provide services to other entities. This restriction does not apply to the Client’s own questionnaires created in the part of the Service intended for employee surveys or 360° feedback. In the event of a breach of this obligation, the Client is obliged to pay the Provider a contractual penalty of CZK 50,000 for each breach. The contractual penalty is due at the moment of the breach. Payment of the contractual penalty does not affect the Client’s obligation to compensate for any damage incurred.
6.10 Before making questionnaires, tests or other tools of the Service available to Evaluated Subjects (employees, candidates, etc.), the Client undertakes to inform them sufficiently of the purpose of processing their personal data and of how the outputs will be further handled, in accordance with the GDPR and Act No. 110/2019 Coll.
7. INVOICING AND PAYMENTS
7.1 The amount of the Provider’s fee under the Service Agreement is governed by the Price List (Article 2.1). After concluding the Service Agreement, the Client may start drawing on the services to the extent it chooses. Information on how many services the Client has used is shown and updated in the User Account.
7.2 On the basis of the services used in a calendar month, the Provider will issue an invoice – a valid tax document (tax invoice) – to the Client after the end of that month, payable within 14 days of its issue unless agreed otherwise.
7.3 The Client may pay the fee for the services: 7.3.1 by bank transfer to the Provider’s account No. 6411533001 held with Raiffeisenbank a.s.; 7.3.2 by payment card.
7.4 The Provider is registered for value added tax (VAT).
7.5 The fee for the services is deemed paid when the funds are credited to the Provider’s account.
7.6 If the Client is in default with payment of the fee, the Client is also obliged to pay default interest of 0.1% of the amount due for each day of default.
8. PROVIDER’S FEE AND PAYMENT TERMS
8.1 For the provision of the Service, the Provider is entitled to a fee set out in the Price List, depending on the extent to which the Client uses the tools within the Service through the User Account.
8.2 The Provider will send the tax document – invoice – in electronic form to the Client’s address.
8.3 Any discounts on the fee for services granted by the Provider to the Client are one-off and may not be carried over to subsequent periods or combined with each other.
8.4 In the event of incorrect billing of the Client’s payment, the Client has the right to file a complaint regarding the payment. The Provider will handle such a complaint without undue delay and notify the Client of the outcome at the Client’s address.
9. RIGHTS ARISING FROM DEFECTIVE PERFORMANCE, COMPLAINTS
9.1 The rights and obligations of the contracting parties concerning rights arising from defective performance are governed by the applicable generally binding legal regulations. The Client shall exercise its rights arising from defective performance in respect of defects of the services with the Provider in writing at its registered office or by e-mail at the contact address (Article 17.7) (complaint).
9.2 The Client acknowledges that the Service is not intended for use in operations where major or more serious damage may occur and that the Provider is not responsible for the results of the activities for which the Service is used.
9.3 The Client acknowledges that the Provider is not liable for defects of the Service resulting from third-party interference with the User Account or from use of the User Account or the Service contrary to their intended purpose.
9.4 The Client further acknowledges that, unless agreed otherwise, the Provider is not responsible for the functionality of the Client’s data network, the public data network or the Client’s hardware, for backing up the Client’s data, for the condition of the Client’s software or for any third-party interference with the Client’s software.
9.5 In the event of damage incurred by the Client in connection with the Provider’s liability for defects of the services, the contracting parties have agreed, having regard to the terms of the Service Agreement, to limit compensation for such damage so that the total compensation is capped at CZK 100,000 (one hundred thousand Czech crowns), including lost profit. Having regard to all circumstances related to the conclusion of the Service Agreement, the contracting parties state that the total foreseeable damage that the Client could incur as a result of defects of the services may amount to no more than CZK 100,000 (one hundred thousand Czech crowns).
10. OTHER RIGHTS AND OBLIGATIONS OF THE CONTRACTING PARTIES
10.1 The Provider may use the Client’s business name, name or designation for marketing purposes as a reference in all types of promotional materials (regardless of the form of such materials or the form in which they are communicated).
10.2 The Client acknowledges that the computer programs making up the Website and the user interface of the Service are protected by copyright. The Client undertakes not to engage in any activity that could enable it or third parties to interfere with or use without authorisation any computer programs in respect of which the Provider is the holder of the economic rights or an authorised user.
11. PROTECTION OF THE CLIENT’S PERSONAL DATA AND SENDING OF COMMERCIAL COMMUNICATIONS
11.1 If the Client is a natural person, the Client is the data subject in this relationship and the Provider is the controller of the Client’s personal data within the meaning of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL (the “GDPR”) and Act No. 110/2019 Coll., on the Processing of Personal Data, as amended. The rights and obligations of the contracting parties in processing the personal data of Evaluated Subjects (third parties) are governed by a separate Data Processing Agreement under Article 13 of the Terms and Conditions.
11.2 The Provider processes the following personal data of the Client: name, surname, address, telephone number, e-mail address, company identification number, tax identification number, and also the name, surname, e-mail address and telephone numbers of other persons to whom the Client assigns user rights (together the “Personal Data”).
11.3 The Provider processes the Personal Data referred to in Article 11.2 on the basis of the performance of the Service Agreement (Article 6(1)(b) GDPR) for the purposes of maintaining the User Account and identifying the Client as the person entitled under the Service Agreement. For the purpose of sending commercial communications under Article 11.10, the Provider processes personal data on the basis of legitimate interest in respect of existing clients (Section 7(3) of Act No. 480/2004 Coll., on Certain Information Society Services), or on the basis of the Client’s consent.
11.4 The Client acknowledges that it is obliged to provide its personal data correctly and truthfully and to update any changes in its User Account without undue delay.
11.5 The Provider may entrust a third party, as a processor, with processing the Client’s personal data. The Client’s personal data will not be disclosed by the Provider to third parties for other purposes without the Client’s prior consent.
11.6 Personal data will be processed for the term of the Service Agreement and for 5 years after its termination, unless another legal regulation requires a longer period (e.g. tax and accounting regulations).
11.7 The Client has the right of access to its personal data, to rectification or erasure, or restriction of processing, to data portability, to object to processing, and the right to lodge a complaint with the Office for Personal Data Protection (Úřad pro ochranu osobních údajů, Pplk. Sochora 27, 170 00 Prague 7, Czech Republic). The Client may exercise these rights at the contact address stated in Article 17.7.
11.8 If the Client believes that the Provider is processing its personal data in breach of the protection of its privacy or in breach of the law, the Client may ask the Provider for an explanation or require that the situation be remedied.
11.9 If the Client requests information on the processing of its personal data, the Provider is obliged to provide this information.
11.10 The Client agrees to receive information relating to the services or business of the Provider and commercial communications at its address; the Client may withdraw this consent at any time.
11.11 Detailed information on the processing of personal data, the technical and organisational measures for its protection and the contacts for exercising data subjects’ rights is available on the Provider’s website in the “GDPR” section.
12. PROTECTION OF INFORMATION
12.1 Unless the contracting parties expressly agree otherwise in writing, all information that is, or could be, part of the Provider’s trade secrets is implicitly deemed confidential.
12.2 The Client undertakes to keep confidential information secret. The Client may not use confidential information for itself or third parties without the Provider’s written consent if this would be contrary to the Provider’s interests. In the event of a breach of this obligation, the Client is obliged to pay the Provider a contractual penalty of CZK 20,000 for each breach. The contractual penalty is due at the moment of the breach. Payment of the contractual penalty does not affect the Client’s obligation to compensate for any damage incurred.
12.3 The contracting parties undertake to maintain confidentiality also regarding other facts whose disclosure to third parties could in any way affect the business interests or good reputation of the other contracting party or its business partners and clients.
12.4 Information that has become publicly known through no fault of the receiving party is not considered confidential information under this Article.
12.5 The provisions of this Article (Article 12) are not affected by the termination of the Service Agreement (for any reason) and remain in effect for at least five (5) years after the termination of the Service Agreement.
13. PROTECTION OF PERSONAL DATA OF THIRD PARTIES (EVALUATED SUBJECTS)
13.1 Where personal data of third parties (in particular Evaluated Subjects) are processed within the meaning of the GDPR in connection with the operation of the Service, the contracting parties acknowledge that the Client acts as the controller and the Provider as the processor within the meaning of Article 28 GDPR.
13.2 The conditions of such processing – scope, purpose and duration of processing, technical and organisational measures, rights and obligations of the parties, conditions for engaging sub-processors (subcontractors), the obligation to assist with data subject requests and with security incidents, and the procedure upon termination of the agreement – are governed by a separate Data Processing Agreement concluded between the Provider and the Client, which forms Annex No. 1 and an integral part of the Service Agreement. Unless the parties agree otherwise, the current template version of this agreement published on the Provider’s website applies and becomes part of the Service Agreement at the moment of its conclusion – regardless of whether the Service Agreement is concluded as a separate framework agreement or merely by an order under Article 2.2.
13.3 The Client undertakes to process the personal data of Evaluated Subjects in accordance with the GDPR and Act No. 110/2019 Coll.
13.4 The parties agree that the diagnostic tools used within the Service are occupational psychodiagnostic tools (category A), not clinical psychology tools, and are not intended to collect special categories of personal data under Article 9 GDPR (e.g. health data).
14. TERM OF THE SERVICE AGREEMENT
14.1 The Service Agreement takes effect upon its conclusion.
14.2 Unless agreed otherwise, the Service Agreement is concluded for an indefinite period. Either contracting party may terminate the Service Agreement for any reason or without giving reasons. The notice period is three months and begins on delivery of the notice to the other contracting party. This is without prejudice to Article 14.3 of the Terms and Conditions.
14.3 If the Client breaches any of its obligations under the Service Agreement (including the Terms and Conditions) or under generally binding legal regulations, or if the Client has not used its User Account for more than six (6) months, the Provider may terminate the Service Agreement. Notice of termination under this Article takes effect upon delivery to the other contracting party. Unless agreed otherwise, the Service Agreement terminates when such notice takes effect.
14.4 If the Client is a consumer (Article 1.1.2), the Client may withdraw from the Service Agreement within 14 days of its conclusion without giving reasons. The Client acknowledges, however, that the Provider makes the Service (online tool) available immediately after conclusion of the agreement, i.e. before the withdrawal period expires. By expressly consenting to the commencement of performance before the withdrawal period expires and by confirming that they have been informed of the consequences, the consumer loses the right to withdraw from the agreement under Section 1837(a) of the Czech Civil Code once the Service has been fully provided. If the Service has not yet been fully provided, the Provider is entitled upon withdrawal to a proportionate part of the price for the performance already provided.
14.5 After termination of the Service Agreement, data stored by the Client within the Service (including personal data of Evaluated Subjects) will be handled – returned, erased or anonymised – in accordance with the procedure and time limits set out in the Data Processing Agreement (Annex No. 1). The Client acknowledges that anonymised data cannot be restored or attributed to specific persons.
14.6 The Service Agreement may also be terminated by agreement of the contracting parties.
15. USE OF THE WEBSITE
15.1 The Client or any other person using the Website acknowledges that, without the Provider’s prior written consent, they are not entitled to use texts, graphic works or other copyright-protected subject matter found on the Website. In the event of a breach of this obligation, the Client is obliged to compensate for the resulting damage. The Client is likewise obliged to compensate for damage if this obligation is breached by a person using the Website with the Client’s permission.
15.2 The Client or any other person using the Website acknowledges that the Website may not be available continuously, in particular due to necessary maintenance of the hardware and software of the Provider or of third parties.
15.3 When using the Provider’s Website (server), the Client may not use mechanisms, software or other procedures that have or could have an adverse effect on the operation of the Website or the server. The Website and the User Account may be used only in accordance with the purpose of the Service and to the agreed extent that is not to the detriment of the rights of other users.
16. DELIVERY OF CORRESPONDENCE
16.1 Unless agreed otherwise, all correspondence relating to the Service Agreement must be delivered to the other contracting party in writing, by e-mail, in person or by registered post via a postal service provider (at the sender’s choice). Documents may also be delivered to the Client via the User Account. In the case of delivery by e-mail, documents are delivered to the Client at the e-mail address stated in its User Account.
16.2 A message is delivered: 16.2.1 in the case of delivery by e-mail, at the moment it is received by the incoming mail server; the integrity of messages sent by e-mail may be ensured by a certificate; 16.2.2 in the case of delivery in person or via a postal service provider, upon acceptance of the consignment by the addressee; 16.2.3 in the case of delivery in person or via a postal service provider, also upon refusal to accept the consignment, if the addressee (or a person authorised to accept the consignment on its behalf) refuses to accept it; 16.2.4 in the case of delivery via a postal service provider, upon expiry of ten (10) days from the deposit of the consignment and the invitation to the addressee to collect it, if the consignment has been deposited with the postal service provider, even if the addressee did not learn of the deposit; 16.2.5 in the case of delivery via the User Account, upon expiry of ten (10) days from the publication of the message or notice in the Client’s User Account.
16.3 This Article (Article 16) is without prejudice to Article 14.3.
17. FINAL PROVISIONS
17.1 The contracting parties have agreed that their legal relationships are governed by Czech law, in particular Act No. 89/2012 Coll., the Civil Code, as amended, Act No. 110/2019 Coll., on the Processing of Personal Data, as amended, and other generally binding legal regulations. Disputes will be decided by the Czech general courts.
17.2 The Client may not assign the rights and obligations under the Service Agreement to a third party without the Provider’s prior written consent.
17.3 The Provider provides the services on the basis of a trade licence, and its activities are not subject to any other authorisation.
17.4 If any provision of the Terms and Conditions is or becomes invalid or ineffective, it is replaced by a provision whose meaning comes as close as possible to the invalid provision. The invalidity or ineffectiveness of one provision does not affect the validity of the other provisions. Amendments and supplements to the Service Agreement or the Terms and Conditions require written form.
17.5 The following annex forms an integral part of these Terms and Conditions: Annex No. 1 – Data Processing Agreement (template). The Provider’s current Price List is published on an ongoing basis at www.tcconline.cz/cenik and does not form an annex to the Terms and Conditions.
17.6 The Service Agreement, including the Terms and Conditions, is archived by the Provider in electronic form and is not accessible.
17.7 Provider’s contact details: address Vlkova 46, 130 00 Prague 3, Czech Republic, e-mail info@tcconline.cz. For questions regarding personal data protection: Ing. Petr Šik, e-mail info@tcconline.cz.
17.8 These Terms and Conditions, including Annex No. 1, take effect on 8 October 2026. For contracts concluded before that date, they take effect on 9 November 2026, unless the Client rejects the amendment under Article 1.5.
In Prague on 8 October 2026
TCC online s.r.o.
