This package is designed for client care and relationship development positions, including upselling.
Key Account Manager identifies personality and working style. In addition, it focuses on skills that are key in dealing with clients, whether assertiveness or emotional intelligence.
The Multifactor Personality Profile offers a comprehensive view of key personality traits. Through 32 dimensions, it clearly shows how a person approaches other people, solves problems, makes decisions, and what you can expect from them at work. In addition to the personality profile, it also offers recommendations for further development.
The Multifactor Work Profile maps people’s working styles in detail. Whether they are typically fast or careful, spontaneous or disciplined, whether they need freedom or predictability, and other important information about what you can expect from them at work. In addition to a clear output, you will also get valuable development recommendations.
The questionnaire measures the overall level of assertiveness and its four basic components, i.e., the ability to assert oneself, stand up for oneself, work with feedback and establish and develop relationships with others. Unlike the LIFE version, the questionnaire can be applied to situations in the context of working life and is, therefore, primarily intended for job counseling or selection procedures.
Combines test and questionnaire sections to provide a detailed mapping of the full spectrum of emotional intelligence and sub-skills key to many professions. It also offers useful recommendations.